Digitalisation

IT analyst Gartner defines Digitalisation as

The use of digital technologies to change a business model and provide new revenue and value-producing opportunities; it is the process of moving to a digital business‘.

However, for me, digital strategy and digital transformation initiatives should consider both digitalization of both business processes and business model innovation.

About Smart Insights

Dr Dave Chaffey is co-founder and Content Director of digital marketing advice site Smart Insights. We’re a publisher and learning platform that helps our 150,000 active members in over 100 countries plan, manage and optimize their digital marketing activities by applying the actionable advice in our planning templates, guides and interactive e-learning tools.

Free members can download our free templates and benchmark their digital capabilities.